Terms of Service

 

 1. Service Scope

Our coaching services are designed to help independent auto repair shop owners improve their businesses. Services may include one-on-one coaching, training sessions, online courses, and other related offerings.

2. Payment Terms

Payment for services must be made according to the agreed-upon schedule. We accept various payment methods, including credit cards and online payment systems. Late payments may result in additional charges or suspension of services.

3. Cancellation and Refund Policy

Clients may cancel their services by providing written notice at least 10 days before the next scheduled session. Refunds for unused services will be issued according to our refund policy, which may include partial refunds depending on the circumstances.

4. Intellectual Property

Unauthorized reproduction or distribution of materials provided during coaching sessions, training courses, other than for personal use of the student is prohibited.

5. Code of Conduct

5.1 Professionalism

Clients are expected to maintain a professional demeanor during all interactions, including coaching sessions, group discussions, and online communications. Respectful and constructive behavior is required at all times.

5.2 Confidentiality

All client information shared during coaching sessions is confidential. We respect your privacy and expect the same in return. Breach of confidentiality may result in termination of services.  

6. Disclaimer

Our coaching services are designed to provide guidance and support. However, we do not guarantee specific results. The success of any coaching engagement depends on the client's participation and commitment. We are not liable for any business outcomes resulting from the implementation of our advice.

7. Amendments

We reserve the right to update or change these policies at any time. Any changes will be posted on this page, and clients will be notified of significant updates.

8. Contact Us

If you have any questions or concerns about our policies, please contact us at 216-777-4587.